This Privacy Policy describes how the website www.faramys.com (the "Site" or "we") collects, uses and discloses your personal information when you visit or make a purchase on the Site.
Contact
After reviewing this policy, if you have additional questions, would like more information about our privacy practices, or would like to make a complaint, please contact us via email at contact@faramys.com .
Collection of personal information
When you visit the Site, we collect certain information about your device, your interaction with the Site and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable person (including the information below) as "Personal Information". See the list below for more information about what Personal Information we collect and why.
device information
Purpose of Collection: To accurately load the Site for you and to perform analytics on Site usage to optimize our Site. Source of Collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags or pixels. Disclosure for commercial purposes: Shared with our Shopify processor. Personal information collected: web browser version, IP address, time zone, cookie information, which websites or products you view, search terms and how you interact with the Site.
order information
Purpose of Collection: to provide you with products or services to fulfill our contract, process your payment information, arrange shipping and provide you with invoices and/or order confirmations, communicate with you, screen our potentially risky orders, or fraud and, where consistent with preferences you have shared with us, provide you with information or advertising relating to our products or services. Collection Source: Collected from you. Disclosure for commercial purposes: Shared with our Shopify processor. Personal information collected: name, billing address, shipping address, payment information (including credit card numbers), email address and telephone number.
Customer support information
Purpose of Collection: to provide you with products or services to fulfill our contract, process your payment information, arrange shipping and provide you with invoices and/or order confirmations, communicate with you, screen our potentially risky orders, or fraud and, where consistent with preferences you have shared with us, provide you with information or advertising relating to our products or services. Collection Source: Collected from you. Disclosure for commercial purposes: Shared with our Shopify processor. Personal information collected: name, billing address, shipping address, payment information (including credit card numbers), email address and telephone number.
minors
The website is not intended for individuals under the age of 12. We do not knowingly collect personal information from children. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us at the above address to request deletion.
Sharing of Personal Information We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
We use Shopify to power our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy . We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information that we receive, or to protect our rights. Behavioral Advertising As described above, we use your personal information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For example:
We use Google Analytics to help us understand how our customers use the website. You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/ . You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout . We share information about your use of the site, your purchases and your interaction with our advertisements on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners and, in some cases, through the use of cookies or other similar technologies (which you may consent to, depending on your location). We use Shopify Audiences to help us show ads on other sites with our advertising partners to shoppers who have shopped with other Shopify merchants and who might also be interested in what we have to offer. We also share information about your use of the site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants can make offers that may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative ("NAI") education page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work .
You can opt out of targeted advertising at:
FACEBOOK - https://www.facebook.com/settings/?tab=ads GOOGLE - https://www.google.com/settings/ads/anonymous BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]
Additionally, you may opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at: https://optout.aboutads.info/ .
Using Personal Information We use your personal information to provide our services to you, which include: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you updated on new products, services and offers.
Legal basis In accordance with the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information based on the following legal bases:
Your consent; The performance of the contract between you and the Site; Compliance with our legal obligations; Protect your vital interests; Perform a task carried out in the public interest; For our legitimate interests, which do not overrule your fundamental rights and freedoms. Retention When you place an order through the Site, we retain your personal information in our records unless you ask us to delete that information. For more information about your right to erasure, please see the 'Your Rights' section below.
Automated decision-making If you are an EEA resident, you have the right to object to processing based solely on automated decisions (which includes profiling), where such decision-making has a legal effect on you or significantly affects you otherwise form.
We do not perform fully automated decision-making that has legal or significant effect using customer data.
Our Shopify processor uses limited automated decision-making to prevent fraud that has no legal or significant effect on you.
Services that include automated decision-making elements include:
Temporary blacklist of IP addresses associated with unsuccessful repeat transactions. This blacklist persists for a small number of hours. Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.
Sale of Personal Information Our Site sells Personal Information as defined by the California Consumer Privacy Act of 2018 ("CCPA").
Your GDPR Rights If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to request that your Personal Information be corrected, updated or deleted. If you wish to exercise these rights, please contact us using the contact information above.
Your Personal Information will initially be processed in Ireland and will then be transferred outside of Europe for further storage and processing, including Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify's GDPR White Paper: https://help.shopify.com/en/manual/your-account/privacy/GDPR .
CCPA If you are a California resident, you have the right to access the Personal Information we hold about you (also known as a "Right to Know"), to port it to a new service, and to request that your Personal Information be corrected, updated or deleted. If you wish to exercise these rights, please contact us using the contact information above.
If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the above address.
Cookies A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use several different types of cookies, including functional, performance, advertising and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means you don't have to enter this information each time you return to the site or navigate from page to page. Cookies also provide information about how people use the website, for example whether this is their first time visiting or whether they are frequent visitors.
We use the following cookies to optimize your experience on our Site and provide our services.
The length of time a cookie remains on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in several ways. Please bear in mind that removing or blocking cookies may have a negative impact on your user experience and parts of our website may not be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not you want to accept cookies through your browser controls, usually found in your browser's "Tools" or "Preferences" menu. For more information on how to modify your browser settings or how to block, manage or filter cookies, consult your browser's help file or websites such as www.allaboutcookies.org .
Also, please note that blocking cookies may not completely prevent how we share information with third parties, such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, please follow the instructions in the "Behavioral Advertising" section above.
Do Not Track Please note that because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not change our data collection and use practices when we detect such a signal from your browser.
Changes We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.
Complaints As mentioned above, if you would like to make a complaint, please contact us by email or by post using the details provided under "Contact" above.
If you are not satisfied with our response to your complaint, you have the right to raise your complaint with the relevant data protection authority. You can contact your local data protection authority or our supervisory authority here: [Add contact information or website for the data protection authority in your jurisdiction. For example: https://ico.org.uk/make-a-complaint/ ]
Last update: 2023.07.05